The Arrival of Serenity 📦
The SereneWear experience doesn't end at checkout. Instead, it begins there. We prepare every order with meticulous attention and respect for the premium fabrics you have chosen, ensuring they reach your hands in excellent condition.
We partner with leading courier companies (ACS Courier, Geniki Tachydromiki) and the BOX NOW smart locker network to ensure the safe, fast, and discreet delivery of your order, exactly as it suits your daily routine.
1. Shipping Costs & Methods
Shipments within Greece
- ACS Courier & Geniki Tachydromiki: Shipping cost is 3.00€. As a small "thank you" for your trust, we offer free shipping on orders of 50.00€ and over.
- BOX NOW: The cost is 2.50€. For orders of 49.00€ and over, shipping is free.
Shipments to Cyprus
- ACS Courier: Shipping cost is 10.00€, while for orders of 100.00€ and over, shipping is free.
- BOX NOW: The cost is 9.50€, with free shipping for orders of 99.00€ and over.
2. Delivery Times
The estimated time from placing your order until receipt (total wait time) is 3 to 8 business days. Specifically:
- Processing Time (2-5 days): This is the necessary time for the careful preparation, quality control, and packaging of your clothing.
- Shipping Time (1-3 days): From the moment your package is handed over to the courier company or the BOX NOW locker (depending on the destination).
3. Tracking & Care
- Updates (Tracking): As soon as your order leaves us, you will receive an email with your unique tracking number so you can monitor its progress and stay completely worry-free.
- Product Availability: In the rare event that an item is not immediately available, the SereneWear customer service team will contact you directly to inform you of the exact delivery time. 🌿